FAQ's about Opticians Pagers
frequently asked questions
We do get asked some questions a lot about Opticians pagers and our frequently asked questions section below helps to answer these.
This section contains a wealth of information, related to
handover paging solutions used by Specsavers. If you cannot find an answer to your question,
please
contact us
.
General questions
We have developed four complete specialised methods of
working and can guarantee that one of our solutions will
be suitable for your Specsavers. Our system are tried
and tested literally since 2007 throughout Specsavers.
There is no limit on the number of solutions and systems
you can have on your Specsavers site. Typically the
pagers are limited to 999 units! So we don't see that
being a problem anytime soon.
All of LRS UK paging handover systems are completely
customised for a given Specsavers site. Your site will
be no exception. We are the only supplier that can
accommodate each and every need that you might have and
best of all there are no extra costs for this custom
programming service - its completely free to every
Specsavers.
We can easily cover most Specsavers sized stores. Rarely
we have to use a secondary device called a signal boost
repeater (about 1 in 200 sites) so we do not envisage
any range issues.
Our solutions were developed with Specsavers sites
around the UK. LRS UK handover paging systems are
authorised for use by Specsavers HQ and our products are
the only ones on the Specsavers intranet. Full
information about us and the Specsavers account manager
are on your intranet.
With LRS UK products, unlike some other systems out
there we do not need to visit your Specsavers site. All
products are completely custom programmed for your exact
needs and will work first time when you receive them.
Nothing could be easier and the best thing is that you
don't get an installation charge!
We originated from the hospitality industry where
customer recall is routine. Our latest solutions for
customer recall (as used by other opticians in the UK
also) is the
CS7
customer recall system and the
SMS
customer recall system. Please do check these out
and there are training videos on this website to show
you just how simple these systems are to use.
Simple. We custom develop each and every Specsavers
solution for their exact needs. There is no doubt that
one of our solutions will work for you. Check out our
simple training videos on this website to see just how
simple to use LRS UK handover paging systems really are.
And if the product ultimately is not right for you
within 7 days we will refund your purchase when we
receive the equipment back. We have not received ANY
systems back in a number of years.
Yes. Our solutions are being used throughout Specsavers
estate and probably in more than 90% of all sites
currently. Our new OptiCall systems are gradually
updating our older Butler II solutions because they are
lower cost and more programmable.
We offer Specsavers UK sites a full three year warranty
against manufacturing defects and are the only paging
company to do so. As a manufacturers office we stand
behind each and every solution whereas other companies
are just distributors or 'middle men' often selling far
inferior products trying to copy LRS technology.
Obviously damage by the user or operation contrary to
manufacturers operation procedures such as third-party
power supply, non Duracell or alcaline batteries,
physical damage and water damage are a few examples of
non-warranty failures.
There are other unauthorised systems typically made in
China without the features or benefits that an official
Specsavers handover paging system offers. Typically sold
by distributors, they usually suffer from poor quality,
just a one or two year warranty and the sellers change
brands frequently so that when you call them for
warranty they no longer support what you purchased.
Buying official Specsavers solutions is always lower
cost overall in the end.
